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Product Description

Shipping Terms and Policies

Privacy Policy
Privacy is assured by lodging kits for any and all of your confidential information which you share with us for mutual business purposes. CleaningStop pledges to never share, sell or otherwise divulge any of your account information with any other third party outside the basic requirements of CleaningStop personnel, without your express and written approval in advance. There will be no deviations.

Security Policy
CleaningStop utilizes the most sophisticated, technologically advanced security measures available to ensure your financial security for credit card numbers and other pertinent information. lodgingkits.com transactions occur over secure SSL connections. You can trust the security of your shared credit card information.

Third Party Shipping
We can ship to a third party on your behalf. During the checkout process, simply indicate where you'd like your items sent. However, please keep in mind that in order to protect our customers from fraudulent transactions, a credit card verification of your shipping address is completed. If the billing and shipping addresses differ when placing an order, you will need to notify your credit card company of the alternate shipping address. This procedure will help protect you from possible fraud.

International Shipping
At this time we are do not ship to international locations. Please check this site in the future for changes in this policy.

Minimum Order
Our minimum order is $50.

Credit Policy
Store purchases may be paid for by Visa, MasterCard, Certified Checks or Personal or Business Checks or company charge (purchase order number). If paying by check, your order will ship the same day the check clears. Credit card authorization occurs on order confirmation and charge occurs at order placement. Should you wish to establish credit, please complete and submit the Credit Application Form.

Email sales@Cleaningstop.com or Fax: 973-574-8753. CleaningStop will reply within three business days to your credit request. For instant shipping you may want to use your credit card or mail a check with order on your first order while credit is being reviewed.

Payment terms are net 30 days. Finance charges shall accrue at 1.5% per month on any balance owing past 30 days. Failure to comply with these terms may result in revocation of our credit privileges.

Sales Tax
As applicable, State Sales Tax will be added to your order.

Shipping Policy
In general, shipments are by UPS unless weight, size or volume requires a freight carrier. For orders within the continental United States: On orders of $1,000 dollars or more your freight is free (prepaid) except for Bleach and Ice Melt, which will be charged back freight as F.O.B.-lodgingkits!

CleaningStop is not responsible for paying Common Carrier accessorial charges including inside delivery, residential delivery, lift gate, hazardous material, sort and segregate, COD fees, and construction site delivery. This applies to all orders.

Orders less than $1,000 (which do not fall into the Bleach and Ice Melt categories) will incur shipping charges in $10 increments starting at an order of $100. Maximum charge will be $90 (for an order between $900 and $1,000).

Terms of delivery
F.O.B. Shipping Point. Orders normally ship within 24 hours and will arrive within three to five days by UPS ground delivery or common carrier.

Order Status
We will confirm your order immediately upon receipt by email. Keep your confirmation number handy. As a member, you can check the status of your order online at any time.

Damages/Shortages
CleaningStop's responsibility ceases upon delivery to the transportation company. Instructions for claims are on the packing slip. Inspect your shipment before signing delivery receipt.

Split Shipments
Orders are normally shipped from a single distribution facility. Should an out of stock situation occur, you may receive a partial shipment from the next closest distribution facility.

Return Policy
All returns require a Return Merchandise Authorization (RMA) from CleaningStop. An RMA number MUST accompany ALL returns and be printed on the outside of the shipping box. ALL returns sent without an RMA number will be refused without exceptions. RMA numbers must be obtained no later than 15-days from date of receipt, will be valid only for 15 days from date of issuance, and are issued only once. No other RMA numbers will be issued for same item after this time frame.

Defective Items
After our 15-day warranty period, all product returns must be handled by the respective manufacturer or warranty provider. ALL RETURNS MUST BE FREIGHT PRE-PAID. We recommend you use FedEx, UPS, or USPS insured mail. Please make sure you obtain a tracking number for your package to avoid loss or confusion.

All returns will be processed and fully inspected after they arrive in our warehouse. All products must be returned in original condition, including packaging, documentation, warranty cards, manuals, and accessories, along with a copy of your invoice.

Products returned without original packaging, accessories, and documentation, cannot be accepted and will be returned at customer’s expense.

CleaningStop cannot and will not accept items that are shown to have been abused, altered, or broken, whether accidental or intentional, within or without the 15 day warranty period.

Non-Defective Items
Any returns found to be non-defective and in working order are subject to a 25% restocking fee and all non-product-related fees (shipping, transaction and insurance) are not refundable.

All related fees (shipping, handling and return-shipping fees) are NON-REFUNDABLE for all products in all cases. Unless as a result of our error.

Contacting Us

Internet: www.lodgingkits.com

Email: Customer Service
CustomerService@lodgingkits.com

Email: Credit Department:
Credit@Cleaningstop.com

Mail:

lodgingkits
P.O. Box 503

CLIFTON, NJ 07012

Phone:

973.777.4411
Toll Free - 866.544.1800

Fax:

973.574.8753